Managed IT Services
We can provide managed IT services to our customers with a flat-rate-based billing model. We proactively monitor and maintain your infrastructure services including servers and network gear. We use a preventive maintenance approach to identify and resolve any problems that can impact negatively on your business.
As managed IT services providers, we can help your business by improving your service reliability, uptime and reduce operational cost.
IT Support options
Initial consultation session
We provide free initial consultation with no strings attached. We will love to hear about the challenges you are facing and help you overcome the problems. We can discuss the best support options available for your business.
Flexible support per hour
Should you find that continuous technical support is unnecessary, you have the option to contact RHI Solutions for assistance on an hourly basis. Our skilled technicians are capable of delivering on-site or remote services to address any technological challenges your business may be facing.
Prepaid IT support packages
Our customers can access our prepaid IT support packages, which come with the added benefit of discounted rates. Please click here to explore our discounted support packages.
Fully managed IT support packages
Our expertly managed IT services are specifically crafted to suit the individual needs of each client. Our thorough IT solutions are carefully created to match the distinct requirements of every customer at competitive prices. Please contact us today to discuss fully managed IT support for your business.
Some popular features of fully managed IT services
24/7 Monitoring and incident resolution
24/7 proactive monitoring of your core IT services including the health of your applications, servers and network gear.
We can run your IT operations and resolve any server,network or application related problems. In most cases we can identify and fix the underlying issues before they become a problem in the first place.
Remote or on-site support
Our team provides comprehensive support options, whether it’s remote or on-site, to guarantee that your business gets the help it requires, no matter the time or location
Backups and disaster recovery
Our backups and disaster recovery solutions are specifically designed for each customer. We ensure the backups are fit for purpose with routine recovery tests. We can provide you with a dependable disaster recovery plan to get your business up and running again in the event of a disaster.
Reduce operational footprint
One of the common problems many businesses face is the complexity of their IT environment and large foot print making it challenging to keep the operational costs under control.
We design our solutions to reduce operational footprint. This help our customers in keeping operating cost under control and simplifies the use of technology in many cases.
Improve reliability and performance
We can help improve reliability and performance of your IT systems. We can conduct detailed review of your IT environment and identify the opportunities for improving the reliability of services. Our scheduled maintenance and necessary upgrades to keep your IT services running in a healthy state.
Monthly managed IT services reports.
Customers subscribed to our managed IT services plans will receive monthly reports that offer a detailed analysis of their IT systems’ performance and any incidents that occurred within the month